Appearance Counsel

The right people in the right place at the right time.

Learn How It Works
 

Overview

Lawgix provides unparalleled litigation support, high-quality appearance attorneys, and court appearance management technology to the collections industry.

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    Legal Managed Services

    Unlike our competitors, we are a law firm that employs each attorney who appears on behalf of our clients. We train, insure, support, and audit our entire team to ensure the highest in quality and compliance.

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    We’re a Technology Company

    We develop technologies that improve our workflows and efficiencies, enhance our clients’ processes, and enable unprecedented data collection and analytics. Our web platform and patent-pending mobile app give attorneys, clients, and creditors unprecedented access to information and control over the litigation process.

 
 

Batch Scheduling

In an effort to improve the efficiency and accuracy of data entry for managing appearances, we have developed batch data processing for:

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    Case information (parties, file number, dollar amount, etc.)

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    Appearance information (courthouse, date, time)

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    Case documentation

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    Result reports via .csv

LAWGIX allows for batch updates to existing records to eliminate inaccuracies and missing data. In addition, LAWGIX will not schedule multiple appearances for the same court/date/time on a case thereby eliminating the need to repeatedly curate a docket calendar prior to batch upload.

 

Performance Dashboard

The LAWGIX Performance Dashboard is a customized dashboard/scorecard to track KPIs and other metrics on both the state level and across your entire footprint, regardless of the outside firm that is handling the file. This dashboard is critical to managing our quality assurance initiatives and identifying operational deficiencies.

The LAWGIX Performance Dashboard is capable of displaying data on the creditor, servicer, vendor, and attorney levels. Key features include:

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    Easy to use dashboard to manage all claims and run analytics

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    Ability to sort results by state

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    View key metrics, settlement ratios, appearance details, etc.

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    Exportable into .csv for data mining and quantitative analytics

 

Quality Control and Training

We are unique among appearance attorney vendors in that we are NOT a “network” of independent contractors or a “pool” of attorneys who sign up to receive assignments. We are a law firm and quality is at the core of our business model. We strive to build and maintain the absolute best team of appearance attorneys available to the collections industry. To accomplish this goal, we have developed a unique approach to hiring, training, and supporting our workforce.

The critical elements of our unique approach are:

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    A “closed” system of only employee attorneys

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    Hiring is done “in person” with resume reviews and one-on-one phone interviews (historically, we hire less than 10% of the attorneys that apply)

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    We rely on reliable reputational information about the attorneys that we hire - when there are experienced collection appearance attorneys in a particular market, we make a point to hire them

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    We train each and every attorney on the civil procedure and case law that relates to collection litigation in their jurisdiction

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    We provide hands-on, localized support to each of our clients

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    We utilize state managing attorneys to provide expertise and leadership to the entire team of LAWGIX attorneys in each state

Because of our unique culture and commitment to supporting our attorneys, we have turnover of less than 5% annually.

 
 

Compliance

Above and beyond the basic standards have been formalized and adopted across the industry, we have continued to push the envelope for compliance, including the following industry-exclusive features available only through LAWGIX:

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    Document destruction program includes locked shred bins for our attorneys* - monitored and paid for by LAWGIX

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    In-person training sessions that include FDCPA and FCRA training as well as relevant regulatory updates on CFPB actions

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    We employ our attorneys through LAWGIX Lawyers, LLC

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    Single policy coverage for all attorneys provided through LAWGIX Lawyers, LLC

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    State managing attorneys on staff for each state

* Attorneys who average more than 10 appearance in a month are given shred boxes; all others destroy their documents using standard office shredders.

Audit Support

We are able to create date-relevant and client-specific audit reports that contain the following:

  • List of all appearances made during the time frame, including file number, caption, date of appearance, date event was uploaded, courthouse, appearance attorney, type of event, and outcome
  • List of all appearance attorneys (in the results), displaying the following information for each name, state bar ID, background check date, drug test date, tally of events attended in the result list
  • A copy of the insurance declaration page covering all listed attorneys
  • A copy of each attorney’s state bar card (where issued)
  • A copy of each attorney’s employment agreement or independent contract (for VA)
 

Want to learn more about how Lawgix Appearance Counsel can help your team?

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